ERROR 030024: Solve returned a failure ArcGIS Pro

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02-28-2019 12:07 PM
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New Contributor II

Hey Everyone,

I'm using ArcGIS online for solving the problem and I'm running into an issue on ArcGIS Pro 2.3.1 my system is fairly beefy so I don't think i'm low on ram or anything. Any Ideas?

ERROR 030024: Solve returned a failure.
Failed to execute (Solve).

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MVP Esteemed Contributor

What are you solving?  The error has several sources

.ERROR 030024: Solve returned a failure.

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New Contributor II

Hey Dan,

I've looked at a lot of those and they refer to grabbing logs out of ArcMap that don't seem to exist in pro.

I'm trying to do a location allocation problem with 999 candidate facilities and 3448 demand points.

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Esteemed Contributor

Do you have the ability to perform the same operation in ArcMap 10.x (Whatever version of ArcMap your org has) to see if you get a solution without an error?

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MVP Esteemed Contributor

Robert, I think a Network Analyst‌ flag might be in order then, they may know if the your mention of ArcGIS Online has an impact, beefy machine or not.

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New Contributor II

I can install ArcMap and give it a shot, I know it worked in 2.2, I'll add the network analyst flag as well. 

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Esri Regular Contributor

Can you add more specific details about the analysis you're trying to solve and what the error message says?

Question 1:

You said you're using ArcGIS Online.  Are you using a location-allocation layer in the map that uses ArcGIS Online as the network data source and then hitting the Solve button on the ribbon or using the Solve geoprocessing tool?  Or are you using the Ready-to-use services Solve Location Allocation tool?

Question 2:

Is that ALL the error message said, or was there more stuff up above that.  Please paste the full text or add a screenshot.

Question 3:

How long did the analysis run before you got the error?

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