authorization code by email not received

[FabricePetit]

Hello, After installing the extension on Illustrator CC 2021 (25.1) (macOS catalina), and validating the registration process (free mode), I'm still waiting for the code by email (already 4 hours). The Spam folder was checked, also empty. Thank you

[DavidPike]

Have you contacted esri tech support?

[MadhuraPhaterpekar]

Can you please direct message me with your email address , we can look into this on our end?

[FabricePetit]

Hello, thank you for your answers. I reviewed the code on Saturday evening at 10:56 pm following an additional email I had sent. Thank you.

[MadhuraPhaterpekar · Accepted solution]

No worries and Thank you for updating here. I assume that it's resolved now. I will close this for now. Let me know if for some reason it need to be reopened.  Have a great day!