Geospatial World Interview with Jack
Interview with Jack in the Geospatial World (July 2014 issue), where Jack answers a question that is of particular interest to this community (page 22): "Would you say Esri is evolving from being a software provider into a content company?"
full article here: http://geospatialworld.net/uploads/magazine/Geospatial-World-July-2014.pdf