Map pop-ups not working in Web Editor (Instant Apps)

[AllenDailey1]

I just went through a lot of work to configure an Instant App using the "Web Editor" template, but I discovered that pop-ups are not working in the app.  I enabled and configured pop-ups in the Map Viewer, and they work there.  I re-saved the map and re-published and re-launched my app.  But still no pop-ups - I click on a point and nothing happens.  Does anyone know what is going on with this?  Are pop-ups somehow not allowed in this template?!  

[EmilyGeo · Accepted solution]

Hi @AllenDailey1, 

The entry point for pop-ups is different in the Web Editor template. To view a pop-up, you can 

• Select a feature
• Open the Selection pane
• Click the options menu next to the feature name (...)  and choose Show pop-up

Hope that helps! 

-Emily

[AllenDailey1]

Thank you very much.  That's good to know how a user can access a popup.  That's too complicated to make users do that, for my purposes, so I guess I will have to use Experience Builder instead.