Instant App Configuration not working with Rest Services from Enterprise
My department uses rest services that we take from another GIS department in our county, mainly parcel, address, etc. type data. We maintain everything in AGOL, for our instant apps and field maps, while they use enterprise to maintain their data. So the rest services come from enterprise and is managed by in instant apps in AGOL. Recently they upgraded to 11.5 and changed their interface, resulting in the rest services to be changed to new layer source URLs. We have a few public facing web maps where the rest services are a key part of the map. After getting the web maps updated to new layers, when configuring in the Sidebar instant app I noticed that none of the new rest services appeared in the layer list. As well as not showing up in the interactivity search configuration, being able to search parcel # and address is an important part of this app. So, I tried trouble shooting by removing layers then putting them back in or clearing cache and some other work arounds, but I haven’t seen any changes. Except the last thing I tried was in web map that only has 4 layers that are rest services, I removed those then added the new ones. When I reopened the instant app to configure, I got a message that I needed to sign into enterprise. To which I was giving a login with just view permissions I believe, I then tried again and the same issues as above were still present.
I’m wondering if this is a permissions issue, or if I’m glossing over something on my end. My department doesn’t maintain these rest services or have access to edit anything, so I don’t know what the back end or permissions look like.
Another thing is the new rest layers are all visible while configuring in the Sidebar app and are visible when published and viewed, it just seems like configuring is being blocked.
Here's the sign in pop and the message given about acceptable layers
