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Portfolio: item descriptions not appearing

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08-07-2021 09:56 AM
Status: Open
Labels (1)
wayfaringrob
Honored Contributor

I'm having trouble getting the section descriptions to work properly. I've added my text and ensured it's not hidden but clicking the "i" under the tabs pops up a box that says no description available. Couldn't find bug reporting for this so I'm posting here as an idea.

2 Comments
SarahMcDonald_

Hi,

I took a look at the screenshot that you provided. I noticed that the the setting "Check for item details updates" was toggled on, this might be why the new description isn't appearing. That setting is going to make sure that the item added to Portfolio app is pulling in the most up to date updates from the item details page. 

With that being said, if you are trying to add a new description using the Portfolio app configuration panel, that "Check for item details updates" setting will override any updates made to title, description, etc. made in the configuration panel. Can you try disabling that setting and see if the description then appears as expected?

 

Thanks!

Sarah

wayfaringrob

Aha, that does work. I didn't understand what that setting meant or what it did. That explains some title consistency problems I was having too. Thanks!