Insights - adding data to a workbook 'something went wrong'

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01-30-2020 03:42 AM
AlexBell
New Contributor

I created a web map which includes:

 

County Boundaries (added from the web)

GZT Zoning (added from the web)

Customers Polygons (shared to arcgis online as a feature service by me)

 

After creating this I expected to be able to add this item into Insights by selecting it and then ‘Add’ it to the workbook;

Unfortunately this isn’t adding as expected and I get the error ‘something went wrong’

Have you ran into this problem? Or can you help me progress with this?

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ScottSandusky
Esri Contributor

Hello Alex,

Please work with Esri tech support to diagnose the root of this.  It may have to do with your deployment configuration, data sources, or other.  It's difficult to diagnose through this, and the tech support team should be able to quickly get to the root of the problem.  thank you. 

Esri Support | ArcGIS Technical Support 

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ScottSandusky
Esri Contributor

Hello Alex,

Please work with Esri tech support to diagnose the root of this.  It may have to do with your deployment configuration, data sources, or other.  It's difficult to diagnose through this, and the tech support team should be able to quickly get to the root of the problem.  thank you. 

Esri Support | ArcGIS Technical Support 

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