Select to view content in your preferred language

Issues with Appending Data After Upgrading ArcGIS from 3.1 to 3.4.2

302
2
03-13-2025 10:18 AM
YaraBathish
Emerging Contributor

We have a space planner map for space reservations across multiple buildings, implemented using ArcGIS Pro 3.1. All layers are hosted on ArcGIS Online, and we updated them by deleting and appending data for indoors layers (Units, Details, Levels…) —either updating existing buildings or adding new ones.

After upgrading ArcGIS Pro from version 3.1 to 3.4.2, everything seemed normal until we attempted to add three new buildings to our online space planner map. We imported each building from Revit into an offline map, where all details appeared correct. However, when we appended the new data to the existing online map, we encountered the following issues:

  1. Corrupted Lines in the Details Layer
    • After appending the details layer, the lines in the online map were distorted. I’ve attached 2 screenshots comparing the details layer in the offline map versus after appending it to the online map.
  2. ArcGIS Pro Crashing During Append Operations
    • While appending data to the Online layers, ArcGIS Pro repeatedly crashed mid-process. We had to restart the application, check which data was not appended, and re-run the tool, multiple times.
  3. Arc-Shaped Doors Not Appending
    • Doors shaped with arcs were not appended at all. The Append tool displayed warnings for these elements. I noticed that before the ArcGIS update, arc-shaped doors were represented using multiple vertices forming an arc. After the update, they were represented as actual arc geometry (see attached screenshot).


Has anyone else experienced these issues after updating to 3.4.2?
Any insights on resolving these problems would be greatly appreciated!

0 Kudos
2 Replies
YaraBathish
Emerging Contributor

YaraBathish_1-1741886630834.png

Details before appending to online layer

YaraBathish_2-1741886648559.png

Details after appending to online layer

YaraBathish_3-1741886660811.png

 

0 Kudos
HBWiese
Occasional Contributor

I have had the same issues in Pro 3.4.2.    For the append problem, it helped to remove and re-add the layers involved in the append process. But the curves in the details layer still don't come in exactly right.  I opened a case (Esri Case #03840276 - User has issues with the Curved line created from the ArcGIS Indoors in ArcGIS Online), and after testing, ESRI logged BUG-000175330. 

Pro is also crashing for me every time I try to join features or tables.  I haven't had time to start a case for the join problem.  

0 Kudos