If you were able to attend the Esri FedGIS Conference in Washington DC earlier this month, you may have seen the GIS team from Loudon County, VA present. If not, I encourage you to watch this video - Susan Carlson provides an overview of the important GIS data her team manages and how it directly impacts citizens; Kristin Brown describes how purposeful web apps create a new model of engagement; and Phyllis Randall tells how the Board of Supervisors sees their strategic goals reflected in the new Loudon County GeoHub(built on ArcGIS Open Data).