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Hub URL slugs not working

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06-23-2021 07:31 AM
BillSchlatter
Occasional Contributor

We are having issues with the page slugs for a Hub initiative my organization is planning to release soon.  In particular, the custom, reader-friendly URL slugs don't seem to be working.  We can configure them in the settings and they'll seem to work in the editor, but the live site still uses the hexadecimal item IDs instead.  This is unusual behavior for us - we have several other initiatives where the slugs are working just fine, but for this one, none of us can figure out what the issue is.  

As an example, here's how the slug for the Maps and Data Resources page is configured: 

HubSlug.PNG

The initiative is here: https://southeast-michigan-ev-resource-kit-and-planning-hub-semcog.hub.arcgis.com/ 

Click the Maps & Data Resources tab at the top, and instead of seeing a URL ending with "/interactive-maps-and-data-resources", it ends with "88b65c230269453a8f906a3803e3b8cb", which is the item ID of the page.  

Has anyone encountered a problem like this before?  I suspect that we somehow overlooked a setting somewhere, but we haven't been able to figure out what it is if that's the case.  

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BrianRollison
Esri Contributor

@BillSchlatter thanks for pointing this out, we'll work to get a fix out to correct the issue.

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BrianRollison
Esri Contributor

@BillSchlatter thanks for pointing this out, we'll work to get a fix out to correct the issue.

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TPB_COGGIS_Team
New Contributor III

This issue seems to be happening again in a recently created page - are there are any solutions or settings I can apply. Some of my hub sites work with the page names I have in the page slug and others use the item # in the URL and I cannot find where or if a difference in settings exist. 

TPB_COGGIS_Team
New Contributor III

I should mention that the page that does not work has been cloned - but I am not sure why that should matter....but if it does that needs to be fixed so pages can function as expected and configured

TPB_COGGIS_Team
New Contributor III

It also seems it may be limited to using a gallery to highlight Hub pages....this post from the Ideas is over a year old, surely I cannot be the only one who wants a nice link to content wherever it is necessary in a Hub page. 

https://community.esri.com/t5/arcgis-hub-ideas/link-gallery-card-to-page-url-not-itemid/idi-p/126050...

 

AnneWelch
New Contributor

I'm also have the same issue you have described (affecting our pages when displayed in a gallery).  I was just asked by our higherups why our hubsite page urls do not conform to 'plain language' anymore.  Hope this bug is fixed soon - it's delaying my ability to get approval to publish our hubsites.  

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