Hub filtered data export not working?

[Strata_ChrisG]

Hello All,

Recently created a hub for my organization with the intention of letting those with viewer licenses download data. 

When I try to download data (using a viewer license) it does not let me download to the filtered drawing area. It will either export the the whole dataset or nothing at all. It sometimes works when I try to download a CSV but not a KML. Shapefile export option results in no data at all. 

I can filter using attributes and export filtered features but not using a filtered drawing area.

My goal is to allow people to export  filtered CSV or KML data from a drawing area using a viewer license.

Any help is appreciated!

Thank you.

[ChenChen4]

Here are some troubleshooting steps I can think of:

• The “Filter by Drawing” tool in Hub is intended for visualization purposes only and does not support exporting data.
• Check if “Export Data” is enabled in your feature service’s item settings.
• Verify that the option “Allow others to export to different formats” is checked in your feature service settings.
• Create filtered views directly within the web map, if needed.
• In your Hub site editor, review the download configuration and ensure that export formats like CSV, KML, and Shapefile are enabled.

[mklatt_cityofventura_ca_gov]

I am seeing the same issue.  CSV, Excel, and File Geodatabase downloads as intented when filtered but the kmz is the full dataset and the shapefile is empty.

Export Data is enabled
The hub site is configured to allow for all these downloads too.

This is when using the Point Location buffer filter.

I know the above user stated:
The “Filter by Drawing” tool in Hub is intended for visualization purposes only and does not support exporting data.

But why would the CSV, Excel, and Geodatabase filter download work but not the Shapefile and KMZ?