Custom Domain certificate Error

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12-29-2020 01:09 PM
QuinnKorbulic1
New Contributor III

Hi, 

Yesterday we set a custom domain for our Hub site but, after 24 hours, are still seeing a certificate error. The cert that comes with site is currently still the wildcard for hub.arcgis.com: 

QuinnKorbulic1_0-1609276096739.png

Any help would be appreciated. Thank you. 

 

 

3 Replies
JustinPrather
Esri Contributor

Bummer! Sorry to see that!

I can start taking a look for you. What is the custom domain URL? You can message me if you'd prefer. 

QuinnKorbulic1
New Contributor III

Justin, it's now working. We contacted our solutions engineer and he got the right people involved to help. I think it was just that the certificate had not been updated/modified for our domain. 

 

Thanks! 

JustinPrather
Esri Contributor

Glad to hear that your certificate is working now! 🎉

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