No Map when viewing list item

[AaronWeier]

Hi All,

new issue - i have a list that has been geocoded and has the "ArcGIS Location" field added and pointing to the lat and long fields. the items in the list map just fine on the web part but a map doesn't show up in the list item view. please see attached image...

thoughts on how to fix?

thanks!
Aaron

[TonyHowser]

Greetings Aaron,

If you are using ArcGIS for SharePoint v2.1.1 (final), our developers suggest trying the following:

(a). In the list edit view, remove �??ArcGIS Location�?? field
(b). Remove any geocoding workflow if ran on this list
(c). Create a new �??ArcGIS Location�?? column if list has Lat/Lon or run the geocoding workflow if list contains address for with location needs to be determined.
(d). After performing step c, click on each list item and view this item to make sure the feature get rendered on the map.
(e). If it did not get rendered on the map, try the following:

�?� Disable ArcGIS for SharePoint feature from Site collection features list under Site Collection Administration.
        �?� Re-enable ArcGIS for SharePoint feature
        �?� Clear browser cache
        �?� Perform IIS reset
        �?� Repeat steps (a) through (d)

I hope this solution addresses your issues.

Thanks for sharing your question with Esri community. 
Tony

[ElitsaBaklova]

Hi Aaron,

Did you customize the Location Field layout by any chance? I see the navigation control is looking very different in your attached snapshot. If you did, can you please verify that it used to work prior the modifications to the Location Field being made (please make sure you backup your customization prior making any tests!)? Also, can you open the LocationOnMapStartupMapDocument.xaml file that is located under ArcGIS Configuration Files document library and verify that the basemap layer has a valid url. Finally, if nothing of the above works, I would suggest installing Fiddler and checking when you open a list item to see what message you will get from the server for that basemap layer. You should be getting some error and can post the saved stack from Fiddler here. This is the first time we hear of this issue, so I am not sure what might be going on there. We verified that on a clean install of ArcGIS for SharePoint 2.1.1 all works as expected.

Regards,
Elitsa Baklova