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Unable to open - Field Map

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2
yesterday
WaterfordCouncil
New Contributor

Hi all,

I have an OSi Standard ITM basemap in my AGOL environment,  I have added it to a Housing Inspection Map which I am using in Field Maps. The map opens fine in MapViewer on AGOL but it wont open up in Field Maps.

I get an error stating:

Unable to open

"You dont have permission to access this resource or perform this operation"

In the Limit Usage in the Settings for the tile layer used in the OSi Standard ITM basemap, i have added https://www.arcgis.com/apps/fieldmaps/ and https://fieldmaps.arcgis.app but I still cant open the map in the Field Maps app.

Has anyone else come across this or have a potential solution.

I seem to have hit a wall with it.

Thanks

Anthony

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2 Replies
ShaneONeill_144
Esri Contributor

Are you using an Android or iOS device for Field Maps?

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ShaneONeill_144
Esri Contributor

There is a bug that may be relevant - BUG-000180183: Secure services with limited usage using 'arcgisios' as a referrer can no longer be accessed in ArcGIS Field Maps 25.2.x on iOS devices.

The public explanation for the bug is: `app://arcgis-maps` is required to use as a referrer in ArcGIS Field Maps or newer instead of `arcgisios`.

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