Field Maps Designer won't save form changes

[DanGruber]

Using AGOL I created a map with one editable layer and then opened the map in Field Maps Designer. I created a very extensive form with many fields, groups, conditional visibility, etc. Early on I was able to save the form periodically to the map and the layer, but as I progressed both options were grayed out. I need to save the entire final form to the map and the layer to be able to use it in the field.

What am I doing wrong or overlooking? Is there some limit to the number of times a form can be saved or how large a form can be saved.

Thanks for any help you can give me.

Dan

[DevRobinson]

We are also having this exact issue!

[LeePratt]

We have this same issue.  We noticed if we removed any one field out of any existing form then hit save it works. We then add the same field back on the form and we can still save as normal again.  Not sure what is causing this.  But it is a band-aid for us.

[EMahabub]

Hi Kerry,

Could you solve this issue? I have come across the same problem today when I tried to update some forms (tried to fix some typos). Just like you mentioned I am also logged-in as the owner (and administrator) of the item but receiving the same error message. 

Emile

[KerryWilcox]

Hi EMahabub--Still unable to save changes today. I am planning to call ESRI tech support today and will update you all.

[MariaGiarrusso]

Also experiencing the same problem.  Have all the necessary priviledges and cannot save edits to a form I have been working on successfully up until now.

[EMahabub]

Thanks so much @KerryWilcox ,

I had to reach out to ESRI Netherlands last week as we encountered other issues with forms. Even with admin privileges (and all fields being editable) we saw all the fields were greyed out and we couldn't edit anything. Then we got a workaround from ESRI Netherlands to make the fields editable again by adding a dot (.) to the form name. But now we came across this issue today. 

[KerryWilcox]

I spoke to ESRI tech support today, and it turned out to be caused by two fields with names that are reserved keywords: Month and Time. I made a new copy of the layer, removed the problematic fields, and created new fields with different names and am now able to save changes to Field Maps form.  

The tech suggested that this problem may be occurring more frequently after the latest update, and she sent me the link to these keywords to avoid here: https://support.esri.com/en-us/knowledge-base/faq-arcgis-online-and-portal-database-reserved-keyword...

Hope this helps some of you!

-Kerry

[KerryWilcox]

Update: ESRI confirmed yesterday that this a known bug they are working to resolved: 

• BUG 000159299 : Field Maps Designer throws a generic error message "Unable to save your form changes Check the layer settings and confirm that you have the privileges required to make changes." if there are any errors in form elements.

[EMahabub]

Thanks for the update @KerryWilcox . I have also yesterday checked with ESRI Netherlands and today got the same answer. They also suggested me to report it to ESRI Inc as well so that the issue can be escalated. 

[WilliamMitry]

I also had a similar issue. I resolved the issue by reducing my field name below 255 characters (long field name due to it being from a Survey123 form). Unfortunately the error doesn't show until you click on the field so no way to know why the error is occurring, just the "Unable to save your form changes Check the layer settings and confirm that you have the privileges required to make changes" message.