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ArcGIS Explorer Desktop

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03-01-2016 10:24 AM
CCGISCOOP
Occasional Contributor

After installing (and uninstalling and reinstalling) and trying to run the ArcGIS Explorer Desktop software several times and getting the error message "ArcGIS Explorer has encountered a serious application error and is unable to continue." every time.

At first I though it was because the application is 32 bit and my OS - Windows 7 - is 64 bit.  But I noticed in another post a response that said that should not be a problem.

So at this point I am out of ideas.  Any suggestions would be welcome.

Thanks.

Actually I "think" I may have found a possible answer.  What do you think?  I just went to reboot the machine because I had not done that yet and saw there were 107 updates waiting to be installed!

Message was edited by: Cathy Raney

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