Have a similar issue...Created a map in ArcGIS Online, and customized some symbols with jpegs in a photobucket account. The symbols display on the map and legend if viewed from ArcGIS online viewer, but I can't see the symbols in either place if I open the map in ArcGIS Explorer online...just a gray box in the legend and in the symbology panel. When I try to edit the symbology in Exlorer to navigate to the same photobucket jpeg path, I get the "red x" and it won't load. this is an http path (not https), so that shouldn't be an issue. Anyone else experience this yet??