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layers freezing

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01-23-2013 10:45 AM
CarmenBolin
by
New Contributor
‎01-23-2013 10:45 AM
Hi,  I have installed and been using arcgis desktop 1750 for several months.  It has worked fairly well, but sometimes shuts down on me when I try to change symbols.  A few days ago, it began freezing up each time I tried to change a symbol.  Now, I have to shut down thru task manager most of the time, and cannot use the shape files I have added at all.  Any help would be appreciated. 
Windows 7 Home Premium
SP 1
A thought, I uninstalled Java last week due to security breach.  Does java have to be installed for this to work?
Thank you.
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2 Replies
norie
by
Regular Contributor
‎01-24-2013 09:25 AM
Hi,  I have installed and been using arcgis desktop 1750 for several months.  It has worked fairly well, but sometimes shuts down on me when I try to change symbols.  A few days ago, it began freezing up each time I tried to change a symbol.  Now, I have to shut down thru task manager most of the time, and cannot use the shape files I have added at all.  Any help would be appreciated. 
Windows 7 Home Premium
SP 1
A thought, I uninstalled Java last week due to security breach.  Does java have to be installed for this to work?
Thank you.


You could try resetting AGX by deleting this folder: %APPDATA%\ESRI\arcgis explorer


Although, be aware that this will delete all settings and cache.
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CarmenBolin
by
New Contributor
‎01-24-2013 02:14 PM
You could try resetting AGX by deleting this folder: %APPDATA%\ESRI\arcgis explorer


Although, be aware that this will delete all settings and cache.


Thank you,
I did as suggested.  Still freezing.  No change.  Other ideas?
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