Explorer Desktop no attachments

[JonathanHaller]

I have enabled and attached several PDFs to a feature class in ArcMap. I created a package layer and added it to Explorer Desktop. The attachments are not listed in the popup. I looked online for help and I'm not sure if I haven't enabled something in Explorer Desktop or if there is another issue.

Any ideas?

[TanyaOwens]

I have enabled and attached several PDFs to a feature class in ArcMap. I created a package layer and added it to Explorer Desktop. The attachments are not listed in the popup. I looked online for help and I'm not sure if I haven't enabled something in Explorer Desktop or if there is another issue.

Any ideas?

Are your PDFs set up as hyperlinks in your feature class? Did you enable hyperlinks before you exported to the lyr pkg? Have you tried loading the layer in Arc Explorer online? These are just a few ideas I could come up with. I have no idea if any will help. Good Luck

[JonathanHaller]

They aren't set up as hyperlinks in the feature class. I thought I would try this out since I have 10 pdfs per feature and didn't want to make all those attributes.

http://blogs.esri.com/esri/arcgis/2010/12/21/using-attachments-to-manage-associated-feature-content/

I enabled the html popup and it works great in ArcMap, but it doesn't work at all in Explorer desktop (trying online tonight). I wonder if I should load a XSL template. That might work.

[LucasDanzinger · Accepted solution]

I'm thinking you are running into a known bug- NIM073410: Attachments in layer packages are not available in ArcGIS Explorer 1750. Please feel free to contact Support Services if you would like your account to be attached to the incident so that you can track its status.

[JonathanHaller]

I'm thinking you are running into a known bug- NIM073410: Attachments in layer packages are not available in ArcGIS Explorer 1750. Please feel free to contact Support Services if you would like your account to be attached to the incident so that you can track its status.

I think you're right on this. I took my data home and ran it through my laptop which I believe is running 1700 and it worked just fine. Brought that .nmf with me to work and it's not working. I haven't published online yet. That's the next step.

Thanks for the help. Now at least I know why.