ArcGIS Explorer Add-Ins not getting loaded in user login

[marinatarajan]

Dear friends,

We have an issue like In "Users" Login ,Add-Ins are not getting loaded. But the same is fine in the Administrator Login.

Operating system is windows XP SP2 .

Please help us to solve the issue.
Thanks in advance.

Maddie

[MichaelBranscomb]

Maddie,

Add-ins are located in your user profile (e.g. C:\Users\mbranscomb\AppData\Roaming\esri\arcgis explorer\Addins) and therefore each user that logs into a specific machine will only see the Add-ins they have added.

To make sure everyone sees the same Add-ins you should consider creating an Application Configuration - start with http://webhelp.esri.com/arcgisexplorer/1500//en/application_add_functionality.htm for more information.

Regards

Mike

[ShellyGill2]

Hi,

Add-ins are in a users profile, so if you have logged in with the Administrator account and installed add-ins, and then log in as a different user, that user will need to install the add-ins too - perhaps that's what's happened in your case?
Add-ins are stored in the profile under:
%APPDATA%\ESRI\arcgis explorer\AddIns
e.g. in Windows 7 for an account called SHELLY that would be:
C:\Users\SHELLY\AppData\Roaming\ESRI\arcgis explorer\AddIns