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pop up attachments now showing file names

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2 weeks ago
SarahBouchard
Emerging Contributor

My pop ups in experience builder contain images as attachments.  All image files names are now showing in experience builder pop ups - even after clearing cache and checking in incognito mode.  All attachments are set to gallery mode, and they view fine in map viewer without file names.  The file names are very generic, do not make sense to share, and make it look unprofessional.  We are in the middle of releasing our product publicly, so I would like to resolve ASAP.  Any ideas how to address or a timeline for fixing?

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Jianxia
Esri Regular Contributor

@SarahBouchard, the file name in the pop-up issue should now be resolved in production. Thank you for reporting the issue and for your patience while we worked to resolve it.

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5 Replies
StephanieW
Esri Contributor

Hi @SarahBouchard Thank you for reporting this. I was able to reproduce and now have BUG-000185908: Pop-ups in ArcGIS Experience Builder include attachment file names while attachment file names are not reflected in the corresponding popup in Map Viewer under review by the product team. It is expected that the pop-up experience between Map Viewer and Experience Builder are the same.

SarahBouchard
Emerging Contributor

Thank you!  Just to clarify - I do not want pop-up to show file names in experience builder.  

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Jianxia
Esri Regular Contributor

@SarahBouchard , we plan to address it soon. Will keep you posted when the fix is on production.

Jianxia
Esri Regular Contributor

@SarahBouchard, the file name in the pop-up issue should now be resolved in production. Thank you for reporting the issue and for your patience while we worked to resolve it.

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SarahBouchard
Emerging Contributor

That was fast.  Thanks so much!