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Experience Builder Text Box Issue

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2 weeks ago
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Southern_TierCentral_RPDB
Emerging Contributor

My agency is currently working on developing an Experience Builder to showcase all the flooding content and related issues to act as a centralized resource for the region we serve and internally. We have came across a "bug" or "glitch" regarding a text box. As you can see in the "Public view" png, there is a faint text box, which I highlighted, showing on only the viewing side. When we go to the backend to edit, that text box is not there, as you can see in the "Editing view". 

It WAS there when it was being written to then be moved and go under the "Map Information" button. That button works fine. However, we cannot seem to remove that "ghost text box" as it is not there when editing. Has anyone else came across this? How do we remove it? 

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NicoleJohnson
Frequent Contributor

I see that the "editing view" picture shows the experience as having had changes since it was last published (the red icon next to the experience title in the builder). Is it just that it needs to be published again?

NicoleJohnson_0-1756305541974.png

 

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JeffreyThompson2
MVP Frequent Contributor

JeffreyThompson2_1-1756223840064.png

Have you tried going to the Page Tab and using the Outline to find the Text Widget?

GIS Developer
City of Arlington, Texas
Southern_TierCentral_RPDB
Emerging Contributor

Yes, we did go through that tab but it was not there. 

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NicoleJohnson
Frequent Contributor

I see that the "editing view" picture shows the experience as having had changes since it was last published (the red icon next to the experience title in the builder). Is it just that it needs to be published again?

NicoleJohnson_0-1756305541974.png

 

Southern_TierCentral_RPDB
Emerging Contributor

That is what needed to happen lol. Thank you, that slipped right by us. 

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