Experience builder Print Widget - Asking to Sign in

[ssun85739]

For some reason, the Print widget in my Experience Builder app is asking users to sign in, even though the dashboard is public. Here's the link to the dashboard: https://experience.arcgis.com/experience/6d9dc812a8d6480494c9e652e94b67ef

Is there a setting I need to enable to prevent this from happening?

[JonM32]

@ssun85739 I haven't seen this before. But this article might be related to whats going on with your app

How To: Allow Public Access to the PrintingTools Service in ArcGIS Enterprise

[MichaelVolz]

Is this supposed to be a public application, as it is asking for credentials when I just perform a search?

Did you set your print service to be public?

[ssun85739]

This is a public application. What is the print service? Are you referring to the printer itself or something that needs to be set in experience builder?

[Brian_McLeer · Accepted solution]

I get issues in the console log when looking at your URL, it seems like there may be sharing settings that need updated beyond the print widget. 

[ssun85739]

I will double check and see if I missed any layers that have not been shared. If I want to check to see if there is any issues again, is there a way for me to access the console log?

[JonM32]

In Microsoft Edge, you would right click in the app, like over the legend, and go to Inspect. 

The console tab is available at the top in the dialog that opens

[ssun85739]

Thank you for the help. I used the console log and noticed that one of the links needed to be updated. We recently changed our domain from .org to .gov and it messed up the layers.