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Experience Builder Feature Info Widget not Refreshing

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10-09-2020 10:44 AM
JayJohnsonWashoeCounty
Frequent Contributor

I have an Experience Builder app (voting locations) that contains a Map and a Feature Info widget that displays the pop-up from the selected feature on the map.  The data is an AGOL hosted feature class.

ExperienceBuilder Voting Locations 

When the data in the map is updated, the relevant symbology changes appear on the map within 30 seconds, honoring the layer refresh interval settings in the webmap.

The problem is that the Feature Info widget DOES NOT REFRESH in the same way.  It seems that whatever the data was at the time the page loaded, that is what the Info Widget is stuck with.  Selecting other locations, then going back to a location that contains newly updated data still shows the old "as of time webpage loaded" data in the Feature Info Widget, even though the Map displays the correct updated symbology based on the most recent data update.

How do I force a refresh in the Info Widget so that it stays in synch with the Map?

This is a time critical question, as voting starts in just over a week...

Bernie Szukalski  Jianxia Song

Jay

Jay
Washoe County GIS
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NiekB4
by
New Contributor

We have the same issue now: auto refresh in a Feature Info widget is not working in ArcGIS Enterprise Experience Builder v11.5. The auto refresh setting is activated on the feature layer in Experience Builder (custom interval, 0.1 minutes). 

In v11.3 it worked, also on the Feature Info widget. But now in v11.5 the auto refresh works for data in List widgets but not for data in Feature Info widgets.

 

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