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Experience builder edit widget not saving data in attribute only mode

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yesterday
M_Noonan
Emerging Contributor

I have a experience builder application (ArcGIS Online) that allows users to edit data via forms for attributes of a hosted feature layer. The hosted feature layer consists of a point feature, polygon feature and three related tables. Relationship classes are 1-1 between point and polygon features and 1-M between polygon features and tables.

I created multiple forms for the features and related tables in Map Viewer. In experience builder I have a query widget that uses data from the polygon feature table and selects the related point feature and tables via actions. The user can select a form via navigation buttons at the top of the page to show the relevant sections with the embedded edit widget in attribute only mode.

In most cases, the user changes the data in the form and clicks on Update, and it saves. However, I am getting regular reports from users that sometimes they click on Update button, it appears to save and they click on the next navigation button. But when they go back to the form they updated, all the data they entered was not saved.

One user found that if they click on/off the result of the query each time they change forms, they get a better Update result and it saves (but not always).

Does anyone have any thoughts on what might be causing this issue?

Below is a screenshot of the information entered before clicking on Update.

Informationpage1.png

Below is a screenshot of the information after clicking on Update, moving to a different section and the coming back again.

Informationpage2.png

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