Edit Widget: Create Feature function not displaying layers

[Bloper]

We are post-Utility Network migration and have our UN feature services in an Experience Builder application that we are building for our Water Services supervisors. For the most part, majority of our functions are operational. However, with the Edit widget, the 'Create Feature' function is not showing our editable layers from the feature services. 

We have a development and production environment that are mostly mirrors of each other. Production is the environment that is failing to allow us to create new features within Experience Builder. Our development environment is working perfectly. 

For example;

Production: 

 

Development:

We have verified that Enable Edit is 'on' at the feature service level in our Portal. Permissions are correct. We have mirrored our Production with Development. 

The major difference is that Development is on version 12.1 while Production is on 12.0. We are experiencing this same scenario on all our Utility Network feature services in our Production Experience Builders. 

Any advice, suggested solutions, or being recommended to another helpful source would be highly appreciated. 

[RobertKrisher]

Please log a case with support. If it works in 12.1 but not in 12.0 it is likely a bug that was fixed in 12.0, and if its important for your production operations you could see if there are plans to provide the fix in a patch or if there is workaround.

[AlixVezina]

Hi @Bloper , in your production environment where you are observing the issue, are you able to create features when using the same map within Map Viewer? Or are you only seeing this issue in Experience Builder?

[Bloper]

Hello,
We are seeing the same issue in both our Experience Builder and in Map Viewer; both using the same web map with our UN Feature Services in it. 
Our Development environment that is mirrored for both Experience Builder and Map Viewer are NOT having this issue. 

The biggest difference is our Prod environment is Enterprise 12.0, while our Dev is Enterprise 12.1. 

[AlixVezina]

Thanks for checking @Bloper . Were you able to fully confirm that are sharing privileges are appropriate, also for the logged in user? When editing feature in a Utility Network, the user will need the ArcGIS Advanced Editing user type extension