Button not opening sidebars in mobile view

[AntoinePrince1805]

Hi everyone,

I am developping an Experience Builder app and I'm now working on the mobile version. Now testing the app for the first time on my phone, I notice that all button widgets linked to opening/closing sidebars don't work as intended. The sidebars do open when interracting with the button, but the user would need to slide its finger along the buttons instead of simply clicking them (as anyone would expect). It is highly unintuitive to have to slide a finger over a button to interact with it. This behavior has been tested on Google Chrome (Android) and Safari (iPhone).

Anyone has had a similar experience?

[ZhenZhang22]

Could you please share a sample app that reproduces the issue? I cannot reproduce it on my end.

Many thanks！

[AntoinePrince1805]

Unfortunately, I cannot share with you my app that I developped in Enterprise 11.3. However, I tried to reproduce the behavior in ArcGIS Online and just learnt that the problem does not exist there. But if you want an example, here it is https://experience.arcgis.com/experience/fdc99e35294a48168184d7c225c04e51.

Know that in this exact same application, on Enterprise 11.3, I need to slide my finger on the button in order to open the sidebar panel. I just tried it.

Thanks!

[ZhenZhang22 · Accepted solution]

Thanks for your additional details! We were able to reproduce the issue in Enterprise 11.3, and the good news is that it's already fixed in Enterprise 11.4.😊