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Blank edit widget

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01-08-2024 09:49 AM
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HollyTorpey_LSA
Frequent Contributor

Hi! I have an Experience Builder app hosted on Portal 11.2. When I view the app, the edit widget looks like this: 

HollyTorpey_LSA_0-1704736061122.png

When my users view the app, the edit widget is completely blank:

HollyTorpey_LSA_1-1704736094628.png

The app, its web map, and the Projects layer are all shared to a group that all organization users belong to. Editing is enabled in the layer settings and in the web map. Any idea why this is happening? Thanks in advance!

- Holly
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1 Solution

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marksm_macomb
Frequent Contributor

Have you double checked what user type/role your users are assigned?

View solution in original post

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5 Replies
marksm_macomb
Frequent Contributor

Have you double checked what user type/role your users are assigned?

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HollyTorpey_LSA
Frequent Contributor

That was it (a duh moment on my part). I forgot that although these users are Creators/data editors on AGO, they were only Viewers on Enterprise. Thank you!

- Holly
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marksm_macomb
Frequent Contributor

I've definitely done the same thing at some point 😁

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AlixVezina
Esri Regular Contributor

Hi @HollyTorpey_LSA ! Happy to look into it if you can add me as a member to your Group with the same privileges as your org users.

Username: AlixSolutions

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HollyTorpey_LSA
Frequent Contributor

Thanks for the offer, Alix! I really appreciate it. 🙂 We got the problem figured out so I'll save your expert advice for my next issue. 🙂

- Holly