Web Adaptor properties file on 10.1 (unix version)

[DaveWeiss]

After installing the webadaptor on 10.1 (unix) I have tried to configure it. I get an error that says "Unable to register the GIS Server with the Web Adaptor". Also, there is an error in tomcat saying it was unable to open the web_adaptor.properties file. Where should that file be and what should be in it? Thanks.

[JustinRodriguez]

Hello,
Are you able to get to your server via port 6080 from you web server in a browser?

Also, I have a Windows Java install, and I cannot find web_adaptor.properties. Do you know the general path to this file? Thanks-

Justin

[DaveWeiss]

Yes, I can get to the server using port 6080.

I think the properties file would be in the tomcat webapps directory tree somewhere. There are other properties files in there. I was thinking that the Web Adaptor install should create it or copy it but that doesn't seem to have happened.

[JustinRodriguez]

Hello Again,
Have you tried just uninstalling and reinstalling web adaptor? Thanks-

Justin

[DaveWeiss]

Yes, I just tried again. Uninstalling and then reinstalling the Web Adaptor.

The Web Adaptor is 10.1 SP1. I think the ArcGIS Server is also. The software authorization page shows the software version as 10.1.1.

[JustinRodriguez]

Yes, I just tried again. Uninstalling and then reinstalling the Web Adaptor.

The Web Adaptor is 10.1 SP1. I think the ArcGIS Server is also. The software authorization page shows the software version as 10.1.1.

Can you navigate to this endpoint:

http://<arcgisserver>:6080/arcgis/rest/info

Can you tell me what it says in current version and full version please? Thanks-

Justin

[DaveWeiss]

Can you navigate to this endpoint:

http://<arcgisserver>:6080/arcgis/rest/info

Can you tell me what it says in current version and full version please? Thanks-

Justin

Server INFO

Current Version: 10.11
Full Version: 10.1.1
SOAP URL: http://<myserver>:/arcgis/services
Secure SOAP URL: null
Authentication Information:
- Is Token Based Security: true
-Token Service URL: http://<myserver>/arcgis/tokens
-ShortLived Token Validity: 60 minutes
-------------------------------------------------------

[JustinRodriguez]

Thank you very much for the info,

So there is a reverse way to do this. Try to navigate to http://<myserver>:6080/arcgis/admin and navigate to
Home > system > webadaptors. From there, try to register the web adaptor. Please see if you get a different error. You can try turning on verbose or Debug level logging and include any errors you might find.

Thanks-

Justin

[DaveWeiss]

When I go to the http://myserver:6080/arcgis/admin page and navigate to the webadaptors page it shows that the webadaptor is registered. So apparently it did it even though I got the error. Maybe I'll try a few things there and see if I can figure out what is going on.

[DaveWeiss]

While the server believes the web adaptor is registered the web adaptor side does not.

If I go to http://myserver:8080/arcgis/webadaptor I get the page to configure the web adaptor and at the bottom it says "Status: No GIS servers are registered with your Web Adaptor".

Any suggestions?