Problem in opening arcMap (posted screen shot)

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10-27-2021 07:50 PM
NandiphaNdamane
New Contributor

NandiphaNdamane_0-1635389068690.png

When I am trying to open ArcMap 10.6  this is the message I get. I tried to solve it by typing services.msc, on the service local ArcGIS does not appear on the service (local) list.

I need help on how to solve this thank you.

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MichaelGinzburg
Occasional Contributor II

Did you upgrade your ArcMap?

It seems you have a concurrent license getting license from a license server of an outdated License Manager version. It may be not on your machine, license server can be on another computer.

Find and open an ArcGIS Administrator. There you will find a name of a license server machine. It seems you should upgrade your license manager software on your license server.

https://desktop.arcgis.com/en/license-manager/10.6/arcgis-administrator.htm

https://desktop.arcgis.com/en/license-manager/10.6/arcgis-license-manager.htm

https://desktop.arcgis.com/en/license-manager/10.6/concurrent-use.htm

 

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MichaelGinzburg
Occasional Contributor II

Did you upgrade your ArcMap?

It seems you have a concurrent license getting license from a license server of an outdated License Manager version. It may be not on your machine, license server can be on another computer.

Find and open an ArcGIS Administrator. There you will find a name of a license server machine. It seems you should upgrade your license manager software on your license server.

https://desktop.arcgis.com/en/license-manager/10.6/arcgis-administrator.htm

https://desktop.arcgis.com/en/license-manager/10.6/arcgis-license-manager.htm

https://desktop.arcgis.com/en/license-manager/10.6/concurrent-use.htm