Measurement Widget result missing

78
0
04-14-2021 04:37 AM
CherylWheeler11
New Contributor II

Hi,

Our users with user type of 'Viewer' cannot see the results from the Measurement Widget in our WebApps. When they try to take a measurement, the widget refuses to show them the distance value. It presents them with a blank space where the distance value should be.

As an administrator, the widget works fine (See below)

CherylWheeler11_0-1618399838754.png

CherylWheeler11_1-1618399913980.png

This problem does not appear to be browser based, as users are using various browsers and experiencing the same issues. (Additionally, I tried using the 'Distance and Direction' widget and end users cannot click on the map to measure - again, it is fine for administrators)

This issue seems to have occurred since upgrading to 10.8.1. 

Any comments greatly appreciated.

Thank you.

Cheryl

 

0 Kudos
0 Replies