Major problems with Server Manager GUI: ArcGIS 10.2 for Server

[BarnabyRockwell]

Hello,

OS: Windows Server 2008 R2 x64
Browser: IE10 or Firefox
ArcGIS 10.2 for Server

Problem 1:  When creating KML network links in Server Manager, layers of certain kml-enabled services will not appear in "Show Layers" area of window (see attached image) so that layers can be turned on and off.  The "Show Layers" area will not update when a service with long layer/group names is selected.  To fix, one must ungroup or rename layers in the mxd and republish as another service that has less group layers or layers with shorter names.  The issue is related to the length of names of layers and group layers as set in mxd.  For layers/groups with long names, the Server Manager GUI is completely flaky, as either layers will not display at all in "Show Layers" area, or the Back and Next buttons at lower right will vanish, making it impossible to create KML links for that service.  There is no way to resize the GUI window for KML network link creation.

Problem 2:  once service layers appear in window, even if one turns certain layers off, all layers will be on when the kml link is displayed in Google Earth.  This was not true in Server 10.0. 

Please help, as we are completely unable to leverage KML network links for viewing in Google Earth.  Server 10.0 works fine in this regard.  I work for the USGS, where we just got 10.2 two weeks ago, and we have hundreds of people who will encounter this problem.

Thank you in advance.....

[BarnabyRockwell]

I have found workarounds for both problems.

Problem #1:  new mxds and services must be made with drastically shortened layer and group names if one is to use the services for KML links.  With long group/layer names, the GUI flakes out completely.  This is definitely a bug.

Problem #2:  new mxds and services must be published so that all layers to be toggled in Google Earth (GE) are un-grouped at the top level in the mxd.  Only layers at the top level can be toggled in the KML "Show Layer" GUI area so that they will or will not appear in GE.  Server 10.0 provided more flexibility with regard to group levels and toggling.

So duplicate services must be published, one for Flex or other web API, and another for Google apps.  It is not as elegant as in Server 10.0, but it works.  But what are the disadvantages of having twice the number of services published?

One or more enhancement requests will be submitted for the above.

[BarnabyRockwell]

Both of the above issues have been confirmed as BUGS by ESRI and are in the queue to be fixed.