I'm having an issue similar to this question Cannot save login credentials for secured service | GeoNet However, when I use Add item to add the service to my content, it is not being detected as a secure service. Thus, I am still not getting the option to save my credentials with the service. I keep having to re-enter my credentials every time I access the map.
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Hayley,
Are your services secured with ArcGIS Server built-in security or web tier? At this time, ArcGIS online does not support web tier authentication.
ArcGIS Server web services—ArcGIS Online Help | ArcGIS http://doc.arcgis.com/en/arcgis-online/reference/arcgis-server-services.htm#ESRI_SECTION2_F33AA3DF4B...
Thanks,
-Dan
Hayley,
Are your services secured with ArcGIS Server built-in security or web tier? At this time, ArcGIS online does not support web tier authentication.
ArcGIS Server web services—ArcGIS Online Help | ArcGIS http://doc.arcgis.com/en/arcgis-online/reference/arcgis-server-services.htm#ESRI_SECTION2_F33AA3DF4B...
Thanks,
-Dan
It looks to be web tier. (The service I'm trying to access isn't hosted by us.) That's a shame.
I appreciate the help.