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ERROR Creating new site - Portal 11.5

145
4
Wednesday
AlessandroValra
by
Frequent Contributor
Wednesday

Hi All, 

I'm installing Enterprise 11.5 on a Win server 2022.

Installation of ArcGIS Server was fine. Portal Not.

This is the error during creation of a new site

AlessandroValra_0-1764151673535.png

Observing "D:\arcgisportal" folder, "db" folder is created and then deleted when error appears.

"arcgis" user is local and has full control.

This is Portal Log

AlessandroValra_1-1764152086409.png

Any ideas?

This is the third installation I've done from scratch, deleting the installation directory and the "arcgisportal" directory.

Thanks!!!

 

 

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4 Replies
AlessandroValra
by
Frequent Contributor
Wednesday

There's also this....

AlessandroValra_0-1764155444747.png

 

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JakeSkinner
by Esri Esteemed Contributor
Esri Esteemed Contributor
Wednesday

Hi @AlessandroValra,

I'm thinking it's a permissions issue.  Can you temporarily grant Administrator privileges to the local arcgis account.  Then, try logging into the server as this account and executing the Portal post-installation.

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AlessandroValra
by
Frequent Contributor
Wednesday

Thanks for the reply.

But local arcgis account was already in Administrators Group.

I tried to execute Portal post-installation logging with arcgis account but with same result.

Can I try to delete local user "arcgis" and re create it?

It's strange because has worked for ArcGIS Server install...

Thanks!

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Priya_Das
by Esri Contributor
Esri Contributor
yesterday

Hi @AlessandroValra ,

Could you also check if all the required ports for Portal for ArcGIS is enabled in firewall: https://enterprise.arcgis.com/en/portal/11.5/install/windows/ports-used-by-portal-for-arcgis.htm

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