Delete cached map scales

[Gayathri_PriyaRavichandran]

Hi all,

         I am using ArcMap v 10.2.2 on a windows server. I have published a map with 8 layers. But I actually need only 6 layers. Before publishing, in the service editor, and in the advanced cache option, enter scale was disabled. So I thought I can delete these scales once I cache them from the Manage cache option.

       When I selected the scales from the Manage cache option and Mange tiles and deleted the tiles, the map threw a blank screen at those scales alone. I don even want to zoom to those scales and directly go to next scales.

I would be glad if I get any kind of suggestion here

[JenniferMcCall4]

Hi,

Have you tried the Manage Map Server Cache Scales tool at all?  It should be able to delete existing scales from your existing service.

ArcToolbox -> Server Tools -> Caching -> Manage Map Server Cache Scales.

Jennifer

[Gayathri_PriyaRavichandran]

The files are not appearing for the action

[JenniferMcCall4 · Accepted solution]

The cache files or the scales?  I believe you need to drag and drop the service in from catalog, not the cache files.

I've tested out the tool, and it will skip the scales i removed and automatically zoom into the next existing scale.
If you get the tool working, make sure you have the scales listed that you want to keep, not the ones you want to delete.