We are working on a new installation of Server 10.4.1 and have enabled Verbose logging but the server still does not generate any statistics. I have gone into the admin page and set Usage Reports Enabled = true (usagereports) as well as Usage metering enabled = true (log settings).
When I query the log files in Manager, I see all the expected results for the map requests I have made but none of these are reflected in the statistics graphs (total requests last 24 hours). When I run the useagereport from the admin web page, all that comes back is a series of NODATA values for each timestamp.
Am I missing any additional steps to get the statistics to be generated properly? I'm pretty sure I followed all the instructions I did find, correctly.
Peter
Try the below which I think should solve your problem:
https://community.esri.com/message/654353-arcgis-server-statistics-no-longer-recording-requests