ArcGIS Server Manager not lunching

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05-04-2017 01:39 PM
OKEKEONYEDIKACHI_JOSHUA
New Contributor III
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7 Replies
JayantaPoddar
MVP Esteemed Contributor

What version is your ArcGIS Server?

If it is ver. 10.5, then it would not accept a PRVC/ECP file of 10.1-10.4.x.

You need to authorize ArcGIS Server 10.5 with a fresh license code/ECP file generated from ver.10.5 only.



Think Location
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OKEKEONYEDIKACHI_JOSHUA
New Contributor III

I installed ArcGIS for Server 10.4.1 and am using an ECP code.

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JayantaPoddar
MVP Esteemed Contributor

Thank you for the details.

Ensure the license hasn't expired. And the ECP file should have been generated from ArcGIS Server 10.1 or later



Think Location
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RebeccaStrauch__GISP
MVP Esteemed Contributor

Did you allocate it on another machine (i.e. are you moving to a new machine).  For example, it you had 10.3.x installed on another machine, and starting fresh with 10.4.1 on a new machine, you need to deauthorize it first.  You can only authorize ArcGIS Server once.  Check out your myesri page to see if the authorization still says 1/1 or if it is 0/1.

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OKEKEONYEDIKACHI_JOSHUA
New Contributor III

I ran an ArcGIS for Server Workgroup 10.4.1 and used an ECP code for ArcGIS 10.5 to Authorize..

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JayantaPoddar
MVP Esteemed Contributor

Not sure if an ECP file of ArcGIS Enterprise 10.5 will work for 10.4.1.

Earlier the ECP file for 10.1-10.4.x were similar, but in 10.5 it has changed.

Please check with your local Esri Tech Support to work closely on this issue.



Think Location
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OKEKEONYEDIKACHI_JOSHUA
New Contributor III

Thanks so much@ Poddar

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