ArcGIS Enterprise Sites

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7
08-22-2018 12:26 PM
JamesFaron
Occasional Contributor

I am having an issue with the sign in page that is generated if/when a user clicks the link to a created Site, in the event the user is not currently logged into Portal. This is the case even if or when the user is an administrator and added to the Sites Admin group. The problem is the button in the login page that is generated does not activate a function, and the console error in chrome is 

Uncaught TypeError: Cannot read property 'clientKey' of null
at u.gatewaySignin (opendata-ui-834ba49e1f3cbccc6d14184a2e4ee040.js:60)
at u.w (vendor-e045f76605d11474c6326ad1d1207b60.js:4041)
at h (vendor-e045f76605d11474c6326ad1d1207b60.js:5174)
at N.trigger (vendor-e045f76605d11474c6326ad1d1207b60.js:5346)
at u.send (vendor-e045f76605d11474c6326ad1d1207b60.js:3974)
at u.send (vendor-e045f76605d11474c6326ad1d1207b60.js:4205)
at vendor-e045f76605d11474c6326ad1d1207b60.js:3059
at o.EMBER_IMPROVED_INSTRUMENTATION.e.flaggedInstrument (vendor-e045f76605d11474c6326ad1d1207b60.js:3606)
at vendor-e045f76605d11474c6326ad1d1207b60.js:3059
at e._run (vendor-e045f76605d11474c6326ad1d1207b60.js:2480)

This is an image of the page from which the error is generated

Clicking the button generates the error. If however the user is logged into the Portal before clicking the link to the site, the page opens as expected without a login screen. Our Portal is behind a firewall, thus I can't provide a direct link.

Seems like an ember/open data framework issue related to Sites.

Thanks,

Jim Faron

UNS Energy

Tucson, AZ

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7 Replies
ShannonKalisky
Occasional Contributor

Hi James,

Sorry you encountered this issue. We have a patch coming out that fixes this problem, we hope to have it out in the next couple of weeks.

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JamesFaron
Occasional Contributor

Hi Shannon,

Great news! Thank you for following up.

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DaveBouwman
New Contributor II

Jim,

Just to ensure that this fix will address your issue, can you share what OS you run Portal on, as well as the Identity provider you use - i.e built-in accounts, Active Directory, LADP or SAML.

Thanks!

Dave

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JamesFaron
Occasional Contributor

Hi Dave,

We run Portal on Windows 2012 R2. We use Active Directory for our identity provider.

Thanks!

Jim

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AlexTamilos
New Contributor III

Hello Shannon,

What is the estimated patch release date? 

Thank you,

Alex

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ShannonKalisky
Occasional Contributor

The ArcGIS Enterprise Sites 10.6.1 patch is scheduled to be released by the end of November 2018

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DerekLaw
Esri Community Moderator

FYI, the patch is now available for download:

 

Portal for ArcGIS 10.6.1 Enterprise Sites Patch 

 

Hope this helps,

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