ArcGIS Enterprise 11.3 / 11.4 vs 11.1 Portal Web Adaptor Install Order

[DavidColey]

Hello - In prepping for the Enterprise 11.3 Portal upgrade this weekend, I just now noticed that the step for the Web Adaptor Uninstall - Re-Install has been moved from Step 3 in the upgrade documentation for 11.1:

https://enterprise.arcgis.com/en/portal/11.1/install/windows/upgrade-portal-for-arcgis.htm

3. Sign in to the machine hosting the ArcGIS Web Adaptor you're using with your portal, and uninstall ArcGIS Web Adaptor. For full instructions, see the uninstallation topic for IIS or Java (Windows). Be sure to note the name of the Web Adaptor before you uninstall it.

to Step 9 in the latest upgrade documentation for 11.3:

https://enterprise.arcgis.com/en/portal/latest/install/windows/upgrade-portal-for-arcgis.htm

9. Sign in to the machine hosting the ArcGIS Web Adaptor you're using with your portal, and uninstall ArcGIS Web Adaptor. For full instructions, see the uninstallation topic for IIS or Java (Windows). Be sure to note the name of the Web Adaptor before you uninstall it.

So in other words, we are now supposed to leave the 11.2 web adaptor version in place on my web server until AFTER we run the Portal upgrade and post-upgrade steps?

I've done this so many times since 10.6 and we have always removed the web adaptor BEFORE running the Portal Setup.exe.  Can anyone comment?

@MarceloMarques 

@A_Wyn_Jones 

@JakeSkinner 

@ScottTansley 

Thanks - 

David

Sarasota County GIS

[AndyMinor2]

Thanks. I'm waiting on support to get back to me. I've even escalated the ticket but haven't received a response in over 9 hours.

I followed all the steps and processes to upgrade from 11.1 to 11.3. I didn't think it would be this difficult for a minor version upgrade.

It's funny, ESRI documentation states to put Portal in read only mode to do version upgrades.

https://enterprise.arcgis.com/en/portal/11.3/administer/windows/read-only-mode-in-arcgis-enterprise....

[AndyMinor2]

I put it in read only mode so we didn't have any data being edited during the update. We have 3rd party apps that write to GIS layers.

[Scott_Tansley]

I hear you. 

One article that talks about read-only tells you to do it, but then another (upgrade steps) article tells you to turn it off.  The devil is in the detail.  😞 

I've been caught by it in the past, and I rolled back the VM's and brough my client back to a safe place.  We planned an alternate upgrade window and went again. 

It's actually not a minor upgrade, even though the number suggest that.  It's a big deal to do it and there can be quite a few gotcha's. 

I'm sorry you've been burnt.  

[AndyMinor2]

Thanks. Do you think I can get away with just rolling back the Portal VM and rerunning the Portal upgrade or will I need to roll all the VMs back to start over?

[Scott_Tansley]

Sorry.  Time difference doesn’t help.  Given it’s in read only mode then yes, you should be okay.