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ArcGIS 10.1 Web Adaptor Installation Error Message

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04-13-2015 10:17 AM
MaxwellOchade
Deactivated User

Please i had the attached ArcGIS 10.1 Web Adaptor Installation Error Message Screen. Can any one help with this

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3 Replies
KennethOGuinn
Esri Contributor

There are two things I've found to most commonly cause this problem. Though there maybe other reasons as well.

- An existing web.config in the root of the IIS folder (by default c:\inetpub\wwwroot) that conficts with the web adaptors web.config. If this is the case, you can try temporarily moving the existing one out of c:\inetpub\wwwroot out of the way. (Though I'd check with your IIS admin to make sure it doesn't effect anyone else.)

T- he other thing is I would check is your web adaptor application pool, and try giving it a new identity, as per https://technet.microsoft.com/en-us/library/cc771170%28v=ws.10%29.aspx

Specify an Identity for an Application Pool (IIS 7)

I hope this helps!

MaxwellOchade
Deactivated User

Thanks so much Ken. I tried the two options and it worked. I had to change

the user ID of the Web adaptor pool to a local inbuilt account. And the Web

home page open for configuration.

Maxwell Ochade

Sent from Tecno Phantom Z Smart Phone..... Designed For Those Who Know.

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KennethOGuinn
Esri Contributor

Glad that helped sort it out!