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~5 seconds delay in attachment request

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03-20-2026 05:29 AM
malte
by
Occasional Contributor

Hello,

I am currently dealing with the following problem: We recently moved our Enterprise deployment to new servers and upgraded to 11.5. Since then, requesting attachments via the REST endpoint of a feature service (e.g.  layers/0/features/401/attachments/1) consistently takes around 5 seconds, regardless of the attachment size, which is much slower compared to before. This only applies to the services that reference a postgresql sde, not hosted feature layers. The delay also occurs when I bypass the web adaptor and query via the arcgis server machine directly. Uploading attachments also seems to suffer from the same delay. ArcGIS Server logs the request as taking only a few hundredths or tenths of a second, including the database query, as I would expect, but then it takes ~5 more seconds for the server to actually send the response.

 

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The server runs on Windows Server 2025. I already tried disabling defender temporarily, but no success.

Hope someone can help, thanks in advance.

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10 Replies
malte
by
Occasional Contributor

I have no news, for me technical support was not able to reproduce it as well. The bug is tracked here: https://support.esri.com/en-us/bug/querying-referenced-feature-service-attachments-perform-bug-00018...

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