Remove items of type null

11-10-2021 11:26 PM
Occasional Contributor III

Unable to remove the orphan items with type null.


Any advice on this will be highly appreciated. Thank you.


  • Portal for ArcGIS 10.9
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5 Replies
Esri Contributor

What is the index status under /portaladmin?  If the values are balanced, I would still run a full reindex and see if that helps clear out the orphaned items.

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Occasional Contributor III

Tried full reindex already. Restarted Portal windows service couple of times, yet issue persist.

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New Contributor II

I have the same issue , any solution ?

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New Contributor III

I have the same issue, any resolution?

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New Contributor II

I had a similar issue when first hired at my org to do some administrative work on their enterprise. A previous user had one orphaned item that didn't appear in Portal. ESRI Support gave the following steps:

    • Navigate to Portal Sharing rest: https://portalURL/webadaptor/sharing/REST
      • Replace portalURL with your org's URL and webadaptor with the name of your webadaptor
    • Login as admin
    • Click on Community > Users
    • In the User Search box, type in the username. Click Search User
    • Click on the user account
    • Search for User Content option at the very bottom of the page. Click on it

From here I had to copy down the itemID for any orphaned items. At the bottom of the page listing those items there was an option to delete items. You click on that item and you can put in the copied itemID's (one at a time I think) and delete them. I can't say for sure but there may also have been an option to move those items (potentially to another user??) but if they are orphaned then I have no clue what that would even really do.

Anyway, this may not be useful to anyone but just in case it is, I figured I would post it.


Casey Carpenter
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