DirectX error

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1
04-26-2018 01:00 PM
kevin_j_britton
New Contributor

I have just installed ArcGIS Earth 1.7beta and received the following error on startup

Esri.ArcGISRuntime.ArcGISDirectXException:

DirectX failure D3D11CreateDevice code = 0x80070057. DirectX device creation failed

I have ran the DirectX Diagnostic Tool and found I am running DirectX 11 with all features enabled.

Any ideas what could be causing this error?

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1 Reply
XuewenZhang
Esri Contributor

Hi Kevin,

I also had this issue when I tried to run ArcGIS Earth in an almost clean Win7 machine. After installing some updates that Windows recommended, then ArcGIS Earth works well.

Best,

Xuewen

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