ArcGIS Earth Mobile does not honor the 'Enable/Disable' pop-ups settings for layers configured in ArcGIS Pro & ArcGIS Online.
Hello,
I've configured a Mobile Map Package (mmpk) in ArcGIS Pro, but before I compiled the mmpk, I made sure that all the layers in the package (raster & vector) had the pop-up feature disabled. When the mmpk is loaded into the ArcGIS Earth Mobile app, the pop-ups for all the layers in mmpk display when I accidently touch the screen for too long when panning, zooming or swiping. From a users perspective, it's very inconvenient, and quite annoying to have to constantly close all these unwanted pop-ups. If feel like I have to concentrate hard not to rest my fingers on the screen for a millisecond to long, or the pop-ups when fire, which obscures most of the bottom part app. I could understand if had enabled the pop-ups for layers that I configured downstream in another application, but even then, for the raster layers, the pop-ups don't display the name of the layer, only Band 1, Band 2, Band 3 and Pixel Type.
This is a high severity defect in my opinion, because ArcGIS Earth Mobile doesn't honor the enable/disable pop-up setting for layers configured in ArcGIS Pro and ArcGIS Online. I had several complaints from my customers that were using the ArcGIS Earth Mobile app in an offline capacity to view my seafloor maps while at sea. It's difficult to exercise precise dexterity when touching the screen when the boat is pitching and rolling, Subsequently the pop-ups display just about every time they touch the screen requiring the user to remove the pop-ups for view by selecting the tiny white arrow located in the top left corner of the ArcGIS Earth Mobile app.
Thank you very much in advance for addressing this issue!
Matt Ellis - SeaBEDR Maps
