ArcGIS Earth basemap image issues

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04-11-2016 09:55 PM
ChrisAlbany
New Contributor II

Has anyone had issues with ArcGIS Earth 1.1 displaying images?

I get the following;

14 Replies
ChrisAlbany
New Contributor II

Hi Chris,

Not sure where the issue lies, we don't use any proxy server settings.

It just makes ArcGIS Earth unusable.

Any advice or suggestions on how to resolve this would be greatly appreciated.

Thanks,

Chris.

JosephKinyon1
Occasional Contributor II

I am having the the same problem (same version, Windows 10)

When added to windows firewall, no change.
No proxy server settings.

All other ArcGIS connections seem fine.

Joe

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RichardOrth1
New Contributor

Where would we report this activity?

I experience tile scattering of the background in all but the USGS National Map.

I reported this during the early days of the public beta, always on Windows 7.

Google Earth, ArcGIS Basic, and ArcGIS Explorer all work without incident.

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DarronPustam
Esri Contributor

Hi Richard - Can you tell me if the name of the antivirus software is loaded on your machine? 

Darron
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RichardOrth1
New Contributor

Hi Darron, We use Viper for antivirus

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