Will Uninstalling ArcGIS 10.8.2 release a borrowed concurrent license

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03-25-2024 11:10 AM
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RudyStawarek1
New Contributor II

I have having a issue with borrowing a returning licenses. 

I have 1 desktop advanced license. My main computer was out of commission for a week so I installed ArcGIS 10.8.2 on my laptop and connected to the license manager. All was working great on my laptop.

 

Today I got my desktop back and downloaded and installed ArcGIS 10.8.2 connected tot he license manager. Opening ArcGIS administrator thinking I would just return the license but I don't even have the option to return it. The check box isn't filled. it says 0 available. It is still working on my laptop so it has to be connecting somewhere.

I don't use ArcMap on my laptop and have no problems uninstalling it. i am just wondering if uninstalling will free up that license or will it lock it out. 

 

Thank you

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1 Reply
MichaelVolz
Esteemed Contributor

Uninstaller will not free up the license.  I would work with ESRI tech support to try to release that license.

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