We have a Dashboard that contains two Category selectors which filter one another: the first filters the data by taxonomic group and the second filters by individual species. The idea is that a user can first filter by the taxonomic group to refine what species are displayed as options. However, there appears to be a limitation where if a user wants to refresh the first category selector after setting the second, they need to refresh the second filter before they can see all the initial options for the first filter. For example, let’s say a user filters the first selector to only show amphibians > filters the second selector to only show a specific species of frogs > then wants to switch to see mammals. The second selector (species) has to be reset before the first selector (taxonomic group) can be reset. See screenshot attached for how the first selector appears before the second selector has been reset. Is there a way for this to be configured so either filter can be refreshed at any point, regardless of how the other selectors have been filtered?
Took me a while to understand why the second selector doesn’t refresh properly even though it’s clearly tied to the first one. Everything looks correct on setup, but the interaction just doesn’t behave dynamically the way you expect. Sometimes you only notice these gaps once real users start clicking through. Phonexa handles similar filtering logic in a much cleaner way, so the contrast makes this kind of limitation stand out even more.