operations dashboard

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06-21-2016 01:24 PM
Ross_PaulMartin
Occasional Contributor

I am having trouble with operations dashboard. Has anyone created an installation script to install the software via MSI? If so do you have any hints on the installation setup?

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3 Replies
Ross_PaulMartin
Occasional Contributor

here are the specifics:

Normally, an installer is either an EXE or MSI file, which can be scripted and silently installed directly on the users’ computers without the end user needing to interact with the installer.  In this case, ArcGIS seems to expect the users to download and manually execute the installer (in this case, a .APPLICATION file), walking through the steps manually to get the dashboard setup.  While the end users can go ahead and do this if they have access to that installer on their portal, as it doesn’t require admin rights, if we try to send out the installation over the network automatically the installation doesn’t seem to work. 

If the vendor can provide instructions on how to send out the installation silently to the end users over the network, that is what we need to find out.

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DanWade
Esri Contributor

Hello Ross,

There is an available MSI install file for Operations Dashboard 10.3.2 that is for those customers without Internet access and or are looking for a silent install option. To obtain the necessary file with instructions and limitations please log an Esri Support Services case.

Thanks,

Dan

Ross_PaulMartin
Occasional Contributor

I am told to received the proper instruction on how to install the software silently through MSI without user input, you need to contact ESRI. They will not publish the instructions here on the message board. Strange.

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