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June 2026 Update - Lost expand button

252
7
Tuesday
KenBouchard
Frequent Contributor

With the new update, the Expand button has disappeared.

The replacement, Focus Mode, is a significant downgrade:

  • It's buried under the ellipsis (...) menu.
  • It takes two clicks instead of one.
  • It only focuses on a single window rather than expanding the entire group, removing access to other relevant information.

This is one of the most disruptive ArcGIS Online changes I've encountered. The previous workflow was faster, more intuitive, and far more useful. The new approach adds unnecessary steps while reducing visibility and context.

7 Replies
LakesGISMaps
Regular Contributor

I couldn't agree more!  The amount of time it has taken to fine-tune our customized dashboards at our organization and in one night, almost everything doesn't function as it was created, when it was created.  The time investment that it took almost leads me to shy away from Dashboards if this is going to happen again...

Scott_Sambell
Frequent Contributor

Yep, our clients are really upset about this.  Just another issue to add to the list.  

Scott
GrantHoward1
Regular Contributor

and who the heck would've ever asked for more clicks to maximize a window?

an ESRI developer had to actually put time and effort into making this change. It baffles me that this change actually got through all the approvals to action it. What is going on at ESRI HQ!?!?

Scott_Sambell
Frequent Contributor

Far out.  I'm just going through and enabling "focus mode" on our clients' dashboards.  Its really ugly.  Not only do they have to go looking for it in the ellipses but now there is a black bar at the top of each widget taking up valuable real estate.  

Scott_Sambell_0-1782883895415.png

Another thing that is really bugging me.  We had "allow widget expansion" on all these dashboards.  Esri removed that functionality and replaced it with "focus mode".  Why didn't they have focus mode toggled on for those that previously allowed expansion?  Why do i have to go in and manually update all these dashboards??

Sorry for the rant.  I've been at this for several days now and i still don't really know how many more dashboards i still have to fix. So much lost time and wages this week. 

Scott
NoahC
by
New Member

I completely agree with the concerns already shared here.

This change has created a huge amount of unnecessary work for our team. We had dashboards that were carefully built, tested, and configured around the previous expand functionality. That workflow was simple, intuitive, and easy for our users and clients to understand.

One of the biggest frustrations for us is that our clients loved the ability to open and expand every element in the dashboard. It was not just a small feature — it was a major talking point across almost all of our dashboards. We regularly used that functionality to show clients how they could interact with the data, view different dashboard elements in more detail, and explore the information in a way that felt clean and professional.

Now, we are having to go back through every dashboard and manually turn on Focus Mode for every individual element just to try to recreate functionality that already existed and worked well. That is a massive waste of time and has created hours of unnecessary rework for our team.

Another major issue is that enabling Focus Mode forces a header to be applied to the widget. That completely disrupts the styling, spacing, and layout that was intentionally built into these elements beforehand. Many of our dashboards were carefully designed to use the available space efficiently and present information in a clean, polished way. Adding forced headers changes the look and feel of those elements and takes up valuable real estate that was already accounted for in the original design.

The most frustrating part is that dashboards with “Allow widget expansion” already enabled were not automatically transitioned in a way that preserved the user experience. Instead, teams like ours are left manually fixing dashboards one by one, costing time, wages, and creating avoidable frustration for our clients and internal users.

I understand that software evolves, but removing a core workflow without maintaining the same level of usability is incredibly disruptive. This feels like a change that made dashboards harder to use, harder to manage, and less polished for end users.

Please bring back the original expand button or provide an option to use it again. Focus Mode should not be the only replacement for a workflow that many organizations clearly relied on.

Scott_Sambell
Frequent Contributor

Well said @NoahC 

I wish i could ave phrased it as eloquently as you did. 😁

Scott
SandraLuken1
Esri Contributor

One benefit to the new Focus mode is to support keyboard navigation which was previously not possible with the Expand option. We are also working on adding more capabilities to Focus mode in future releases that will go above and beyond making the element larger for visibility purposes. 

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