Date and Time Information

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2
05-10-2013 10:21 AM
CarlAlexander
New Contributor III
We are pulling date and information on our vehicle/AVL features.  The time is correct in ArcGIS online, but is off by a few hours in the dashboard.  Is there a way to fix the time zone in the Dashboard?
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2 Replies
HiranZani2
New Contributor III
I´m having the same issue - and it seems a time zone problem.

Any idea how we fix that?
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DeniseKing
Esri Regular Contributor
All,

Can you provide additional details regarding time values seen in ArcGIS Online versus Operations Dashboard for ArcGIS?
Are you seeing difference between the time zone data was collected and UTC time zone? Likely the difference is from offset to Coordinated Universal Time (UTC) time zone. Web browsers convert the date/time to local time. See ArcGIS.com Help topic on troubleshooting 'The date and time in a pop-up window do not match the date and time in the underlying data' - http://resources.arcgis.com/en/help/arcgisonline/index.html#//010q00000007000000



If this is behavior you are encountering than suggest you vote on current enhancement request on ArcGIS Ideas - Option to not use UTC time offset in ArcGIS Online - http://ideas.arcgis.com/ideaView?id=087E00000004SlJIAU.

If this isn't the behavior, then please provide specific scenario so we can further troubleshoot the issue with you.

Cheers,
Denise
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